Jetstar wins disability case

first_imgThe low-cost carrier has won a disability case against a 78-year-old woman who pursued the airline after refusing to let her board a flight between Adelaide and Brisbane because she was travelling with a wheelchair.Sheila King’s story made headline in 2008 when she booked flights over the internet but was later contacted by the airline to explain she would not be able to travel on the flight because they already had two passengers requiring wheelchair assistance, The Sydney Morning Herald reported. Although explaining that the carrier had a two person maximum policy for people requiring wheelchair assistance per flight, Ms King took the airline to court under claims of discrimination. However last week, Federal Court Judge Alan Robertson said Ms King did not book her ticket under the special ‘wheelchairs’ section on the airline’s website and explained the carrier attempted to accommodate by offering an alternate flight on the same route. “In my view Jetstar did not discriminate against Mrs King, being a person with a disability because of the fact that she … possessed a wheelchair,” Justice Robertson said in his ruling. As well as losing the case, Ms King has been ordered to pay up to pay the carrier’s legal costs.Ms King’s legal advisor Joanna Shulman told media the ruling proved discrimination laws in Australia were not enough to protect those with disabilities. “Access to transport is vital for people with a disability,” Ms Shulman said.  “Limitations on access to transport can affect a person’s ability to work, access health services, spend time with family or enjoy travel. “Urgent reform is therefore needed to ensure equal access is achieved.” Source = e-Travel Blackboard: N.Jlast_img